" Boutique Jewelry for the Chic & Unique " Decorative
Compact Mirrors Pictures
of Custom Orders Terms
Of Service About
Us Shipping & Insurance starts at $ 3.50
Do You Have a Question? Ask Me - Elaine |
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Return Policy
We want you to be completely satisfied with your purchases from us. If you are not completely satisfied with your purchase simply return the item or items per our Return Policy.
Merchandise must be in good condition - original box packaging preferred for item to be returned in.
If for some reason the item you have purchased is defective, please contact me "Elaine Johnston" at LaLaines@comcast.net. We strive to create the perfect jewelry items, but are unable to control gemstone variations. We thoroughly inspect each item we create, but sometimes things occur outside of our control. We will repair the item complimentary if it is a detail we have overlooked, we will not repair an item complimentary if it is damage due to misuse.
Returns will gladly be accepted within 180 days from the date of purchase for Jewelry Items. Compact Mirrors may be returned within 30 days from the original purchase date.
With exception to Custom Orders - see our Custom Order Policy and Sale Items.
After 180 days from your purchase we will gladly fix the jewelry item you have purchased from us for a small fee, depends on what is needing to be fixed.
We will not accept returns of excessively worn or damaged items.
We will credit your Credit Card or give you a Store Credit if it is something we are unable to fix.
We unfortunately are unable to credit shipping and insurance charges from original order.
We would like to make sure you are satisfied, so let us work with you to resolve any issues you may have.
When returning an item - please follow these instructions:
Contact me "Elaine Johnston" at LaLaines@comcast.net with your concern about the item.
If we are unable to resolve the concern about your item, please follow the directions below.
Package item or items securely and ship it to us via your preference of delivery services to the following address. La Laine’s C/O Elaine Johnston P.O. Box 323 La Porte, TX 77571-0323
We recommend the return item or items be insured or shipped via a traceable carrier to ensure proper delivery.
We regret we will be unable to offer reimbursement for any shipping or insurance charges.
La Laine's will not be responsible for reimbursement or compensation in the event that returned packages are lost, stolen, or mishandled.
Include a letter of why you are returning the item or items and how we may better be able to serve you in the future.
Allow up to four to eight weeks for the credit or refund after we notify you we have received the item or items.
We truly want you to be satisfied with your purchase. We value our customers and want to build a lifelong relationship with you. Let us know how we may help you and continue to serve you better throughout the years to come.
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Quality Hand
crafted, Hand beaded, Unique, One of a Kind, Specialty Jewelry for all ages is what
I
create. You or somebody you
know will look great in these beautiful creations. We make women's , men's,
teen's, children's and infant's jewelry items. All of our items are created by
me personally ( Elaine Johnston ) . We are located in the Houston , Texas area,
but create items for customers all over the United States, as well as some
overseas. Our creations are
timeless and will be able to be passed down generation to generation. If you
see something you like let me
create what you have in mind. Creating Custom one of a kind jewelry items is a
passion of mine . Ask about your a Custom Order today.
Please contact Elaine at LaLaines@comcast.net .
P.O.
Box 323 La
Porte, TX 77571-0323 281-867-9285 E-mail: LaLaines@Comcast.net |
